Terms of Use

1. Introduction

Welcome to Renue. These Terms of Service ("Terms") govern your access to and use of Renue's website, mobile applications, and professional car detailing services (collectively, the "Services"). By booking a service or using our platform, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these terms, please do not use our Services. We reserve the right to modify these terms at any time, and your continued use of the service constitutes acceptance of such changes.

2. User Accounts

To access certain features of our platform, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Providing accurate, current, and complete information during the registration process.
• Notifying us immediately of any unauthorized use of your account.

3. Service Description

Renue provides premium mobile car detailing services. While we strive for perfection, results may vary based on the initial condition of the vehicle. We require:

 

Accessible Location

A safe, flat area with enough space to work around the vehicle.

 

Vehicle Access

Keys must be available and the vehicle must be unlocked at the scheduled time.

4. Payments and Refunds

Payment is due upon completion of the service unless otherwise specified. We accept all major credit cards and digital payments.

• Cancellations: Must be made at least 24 hours in advance to avoid a cancellation fee.
• Refunds: Issued on a case-by-case basis if the service did not meet the agreed-upon package specifications.
• Pricing: Prices are subject to change based on the actual condition and size of the vehicle upon arrival.

5. Prohibited Conduct

Users of our platform and services agree not to:

• Harass, threaten, or intimidate our detailing professionals.
• Use the platform for any illegal purpose or in violation of any local, state, or federal laws.
• Attempt to circumvent our booking system or payment processing.
• Post fraudulent reviews or false information.

6. Limitation of Liability

To the maximum extent permitted by law, Renue shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State in which the service was provided, without regard to its conflict of law provisions.